Privacy Policy

Information we collect

When you place an order we collect your name, email, shipping and billing address, phone number and order details. Payment information is handled directly by Shopify and its payment providers; we never store your card details.

We also collect basic device and browsing information (such as browser type and pages visited) through cookies to keep the store working and improve it.

How we use it

To process and deliver your orders, communicate with you about your purchase, provide customer support, prevent fraud and, only with your consent, send marketing emails.

Sharing

We share information only with service providers needed to run the store — such as Shopify, payment processors and shipping carriers — or when required by law. We never sell your personal data.

Cookies

Cookies keep your cart and preferences working. You can disable cookies in your browser, but some parts of the store may not work correctly.

Your rights

Depending on where you live (for example under GDPR or CCPA), you may request access to, correction of or deletion of your personal data. Email support@kivora.store to make a request.

Data retention

We keep order information for as long as needed for accounting, tax and legal obligations.

Changes

We may update this policy from time to time. The latest version will always be published on this page.